Effective Date: 01.09.2025
ESTIMA is committed to safeguarding your privacy and ensuring transparent handling of your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable laws in North Macedonia.
1. Information We Collect
We may collect the following types of information:
Identity & Contact Data: name, email address, organization, country of residence;
Usage Data: pages visited, time spent, device/browser type;
Communications: emails, messages, or support inquiries with our team;
Cookies & Tracking Data: as explained in Section 5.
2. How We Use Your Data
Your data is collected and processed to:
- Provide access to subscription content;
- Deliver newsletters, updates, and service-related communications;
- Respond to inquiries and provide customer support;
- Analyze platform usage to improve services;
- Comply with legal and regulatory obligations in North Macedonia and the EU.
We will never sell your data or use it for unrelated third-party marketing purposes.
3. Data Sharing
We may share your personal data only in the following cases:
- With legal or regulatory authorities, if required by law;
- With trusted service providers who assist in delivering our services (e.g., payment processors, IT support).
All third parties are bound by contractual obligations to protect your data and use it solely for authorized purposes.
4. Data Security & Storage
ESTIMA implements industry-standard security measures, including encryption, access controls, and secure servers.
Data is stored on servers within the European Union (EU).
We retain personal data only for as long as necessary to provide services or meet legal obligations.
5. Cookies
Our website uses cookies to:
- Monitor site performance and usage analytics;
- Remember login sessions;
- Personalize your browsing experience.
By using our website, you consent to the use of cookies. You may control or disable cookies through your browser settings; however, some features may not function properly without them.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data;
- Correct or update inaccurate or incomplete data;
- Request deletion of your data (“right to be forgotten”);
- Restrict or object to certain data processing activities;
- Withdraw consent at any time (without affecting the lawfulness of prior processing).
To exercise your rights, please contact us at: insights@estima.mk
7. Minors
Our services are intended for individuals 18 years or older. We do not knowingly collect data from minors. If you believe we have unintentionally collected such data, please contact us and we will delete it promptly.
8. Policy Updates
We may update this Privacy Policy to reflect changes in laws, regulations, or service offerings. Significant updates will be communicated to users. Continued use of our services after such changes constitutes acceptance of the revised policy.
9. Contact
For questions, concerns, or to exercise your data rights, please contact us:
đ§ insights@estima.mk
đ Street Niko Fundali 18/33, 7000 Bitola, North Macedonia
đ +389 70 20 41 94